NetSupport DNA: Features

IT assets account for the largest proportion of the overall IT spend, therefore, ensuring they are properly managed and maintained becomes one of the highest priority corporate goals for any organization where TCO (Total Cost of Ownership) is high on the agenda.

Without a comprehensive management program in place, IT assets can cost far more than necessary through waste and redundancy (direct costs) and overly complex management and maintenance (indirect costs). By implementing an effective IT asset management program, companies can view every asset in their enterprise, allowing them to control and manage IT assets, eliminate waste and redundancy, and comply with ever-tightening government compliance regulations.

The annual cost of supporting this IT infrastructure can often result in costs spiraling out of control, where the initial purchase price of IT assets pales into insignificance. Understanding leasing arrangements and undertaking proactive asset management ensures compliance with software license agreements and makes budget forecasting more accurate. Knowing how many of your users are using a specific application at any given time will allow for both effective trimming of software budgets and a realistic prediction of future software investment.

Information is key. Without this, decisions on upgrades and the roll-out of new technology will not be taken from an entirely informed position. From a cost-saving standpoint, knowing the inventory of IT assets is critical when deciding whether to purchase more assets, redistribute current assets, or retire them completely - along with their costly maintenance contracts and renewal fees.

Recognizing that organizations have differing requirements, NetSupport DNA is available in a modular format, allowing you to pick and choose only those features that best meet the current needs of your organization.

Metering





Application Metering

Knowing how frequently a specific application is being used, will allow for both effective trimming of software budgets and a realistic prediction of future software investments.

NetSupport DNA offers an Application Metering component which reports back all applications used on a target PC, detailing the time the application was both started and finished and the actual time in use. Additionally, when the data is viewed at "department" level, summaries by frequency of use or by duration are shown.

Application usage can be restricted on target PCs by time of day, for all users or usage can be limited to specific nominated PCs. This information can be shown for any preferred time-scale and also allows for further customisation whereby the collection frequency of activity information can be specified.

In essence, Application Metering enables the Operator to perform the following critical functions:

• Monitor and Report current license usage levels of selected applications.

• To improve management effectiveness by controlling and restricting application usage throughout the enterprise.

• To ensure that application usage complies with corporate policy.

• Lists of Approved and Restricted applications together with "apply" time frames for when restrictions apply, can be created and enforced by the Operator.

• Analysis and reporting by PC or Logged On User.

 

Internet Metering

Similar to Application Metering, NetSupport DNA provides a detailed summary of Internet (or Intranet) activity on a users PC, allowing for effective monitoring of current URL viewing levels across the enterprise.

Reporting:

• Start and Finish time of each URL visited.

• Active time spent viewing each website.

• Page analysis within a specific URL.

• Quick URL link provided for reviewing specific URL's.

• Internet Metering information detailed by Client, Department, Dynamic Group or overall Company.

• Analysis and Reporting by PC or Logged On User.

Restrictions:

• To ensure that Internet usage complies with corporate standards, lists of Approved and Restricted URL's together with "apply" time frames for when restrictions apply, can be created and enforced by the Operator.

• Use the "Filter" option and enter a keyword used to identify a website or a generic theme of sites to be Approved or Restricted.

• Internet usage restrictions by time of day, available for complete enterprise or on a per user basis.

• Internet activity information can be ignored if active for less than a preset configurable time period.

Metering records are print optimized and available in multiple pre-defined report formats.